Privacy Commitment

PRIVACY & COOKIES

On this page:

  • What this privacy policy tells you

  • Website and computer data

  • Who do we share this information with?

  • Information you send us - how do we use this data?

  • How long do we keep this information for?

  • Who do we share this information with?

  • Our cookie policy

This privacy policy tells you about the information we collect about you when you visit our website. It also tells you how you can exercise your rights, including the right to object to some of the data handling we carry out. More information about your rights and how you can exercise them is set out in the ‘Your Rights’ section below.

What personal data do we collect?

Website and computer data

When you browse our website we use cookies to collect:

  • information about your use of our website. We collect standard internet log information and details of visitor behaviour patterns. We use this information to record site visitor numbers, use of different areas of the website and any useful features or links. We don’t use this information in any way that could identify you personally.

  • information about your computer. This includes your IP address, operating system and browser type. We use this information to help maintain the security of our website and to identify trends so we can improve its performance. We don’t use this information in any way that could identify you personally.

We collect this information and it is only processed in a way which doesn’t identify anyone. We don’t make any attempt to find out the identities of anyone visiting our website.

Data we collect using non-essential cookies is used on the basis of your consent. Any other information that we collect about your use of our website is used on the basis that this is necessary for the purpose of our legitimate interests in maintaining and managing our website and ensuring its security.

Who do we share this information with?

We share information about visitors to our website with service providers who help us administer and manage the website.

Where do we transfer this information?

Information we collect about your use of our website is transmitted and stored by Google which acts as our visitor analytics platform. We protect your privacy by entering into approved contractual clauses with Google.  

Information you send us – how do we use this data?

You don’t have to supply us directly with any information when you use our website. If you choose to use our various contact forms to get in touch with us, we will use the information you send us so we can respond to your enquiry. When we use your personal data for this purpose, we do so in accordance with your wishes and expectations.

Who do we share this information with?

We will share your data with our service providers and our professional advisers if this is necessary to resolve a query or complaint. Otherwise, we won’t share your information with any third party unless:

  • we have your permission

  • we are required by law to do so

  • it is necessary so we can enforce our terms of use, rights or property or the rights or property of any third party.

Where do we transfer this information to?

Information you send us via our website is stored within, and not transferred outside of Canada. 

Our cookie policy

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. Cookies are used to perform many important roles. For example, they can be used to enable users to navigate between pages efficiently, remember preferences and manage log-ins and can be used to generally improve the user experience.

We may obtain information about your general internet usage by using a cookie file. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website.

We use cookies that are necessary for the site to work and some functional cookies. These cookie types are explained below. They all work on an anonymous basis and carry no information about an individual’s identity.

Necessary cookies

Necessary cookies are absolutely essential for the website to function properly. This category only contains cookies that ensure basic functionalities and security features of the website. These cookies do not store any personal information. These cookies can be disabled by changing your browser settings, but some parts of the site will not then work.

Functional cookies

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedback and other third-party features.

You can change your cookie preferences at any time by using our cookies tool.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.